Delivery Terms

Shipping Terms

    1. We do not charge handling fees.
    2. We ship on Incoterms: DDU – Delivery Duty Unpaid. Please contact us for assistance in customs clearance. 
    3. We ship on the next day when we receive payment. We need 1 day to process the order.
    4. Customers from Germany and Italy require tax number.
Carrier Product World / Region Period


Sample swatches

World wide

4-7 business days

FedEx & UPS

Rolls and cut to order

North America, Mexico, Central America, South America, Western Europe, Eastern Europe, South Asia, East Asia, Japan, South East Asia

3-8 business days


Rolls and cut to order

Australia/New Zealand, Turkey, South Africa

6-8 business days


Rolls and cut to order

Middle East/North Africa (except Dubai)

6-8 business days