FREQUENTLY ASKED QUESTIONS

You need to create an account first and enter a valid shipping address. As soon as you add an item and add it to the cart, you will be offered to pay online with a Credit card, PayPal, or wire the money to the bank account. As soon as we receive the payment, we prepare the order and ship it in 24 hours. You will receive the tracking number in the next 24 hours.

You can pay with a Credit card, PayPal, or wire the money to a bank account.

International shipments: We use UPS, FedEx, TNT, and DHL for deliveries. The standard shipping period for international orders is 7-8 days. All of our shipments will likely spend time in the customs for the country where the shipment arrives. We cannot provide any customs clearance estimates, but in most cases, loads may spend anywhere from one to three days in customs.

IMPORTANT: Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.

Our shipping agent fulfills orders within one business day (Mon-Fri), a timeline that does not include Weekends or Holidays. Please remember that the delivery of your order is the responsibility of the shipping carrier (UPS, FedEx, TNT, DHL). Once a package leaves our fulfillment center, you must reach out directly to the shipping carrier selected during checkout to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier. Should you need any assistance, please contact us.

Domestic shipments (USA): We ship orders from LA, New Jersey, and Chicago warehouses within the USA. We usually need one day to prepare goods if the order is placed in the afternoon. The standard shipping period with UPS ground is 2-3 days. Should you need faster delivery, please get in touch with us before placing an order.

Yes, we have discounts for first orders and regular customers. Please send your request by email to crm@teckwrap.com or contact your sales manager.

You will receive the tracking number in 24 hours after placing the order within business days (Mon-Fri). The orders that are placed on weekends (Sat-Sun) will be shipped on Monday.

We have wholesale accounts only for official distributors. If you are looking for wholesale purchases and willing to become a TeckWrap distributor please send your requests to director@teckwrap.com.

The product durability depends on the factors like film finish, climate, and vinyl care. Please refer to the Product bulletin for the durability of each product series.

TeckWrap products are warranted to be free of defects in material for the period of shelf life. In case of product defects communicated in mentioned period, TeckWrap will consider and determine the existence of the defect and further decide at its sole discretion, to either replace defective product without charge or compensate it with money in such amount, as TeckWrap deems reasonable. This action is the exclusive right and only obligation of TeckWrap Inc. This warranty does not cover the cases of normal wearing and transportation. The warranties for each series are listed in the Product Bulletin. It describes the warranty for color in application on vertical and horizontal surfaces and film removal.

We have listed partner wrap shops online.

https://teckwrap.com/pages/car-wrap-shops-near-me

Check the one closest to you.

You can find the closest TeckWrap distributor online at https://teckwrap.com/pages/teckwrap-worldwide-distribution-network.

The minimum order quantity is 1.52m x 3m (59.8" x 118.1", 4.98ft x 9.84ft, 1.66yd x 3.28yd)

Please note that films are, by nature, more vulnerable than paintwork. Special care is needed when applying and cleaning the film. It's recommended to use aftercare products with neutral pH for vinyl films to prolong their life. Please remember that the wrapped surface needs the same care as the painted surface.

The film is wash-ready. Please do not apply waxes, polishes, or clear coating. Avoid using harsh chemicals and brushes when cleaning the surface. When you use pre-spraying cleaners and high-pressure cleaners, use them with caution. Avoid pointing the spray bar directly to the surface and edges. Do not direct the water stream at a sharp angle to the edge. Hold the nozzle 70cm away from and perpendicular to the film. Excessive pressure during washing can damage the applied film by forcing water underneath the film. The rest of the polishes have to be cleaned totally. We recommend quickly removing aggressive impurities like tree resin, dead insects, or bird droppings. Use warm soapy water and a soft brush or sponge for cleaning. Rinse thoroughly after cleaning. Allow drying naturally. Do not leave the water on the surface.

Because of their proper thickness (110-160 microns), calendered films are stronger and more durable than cast films. Also, calendered films perform better in hot climates, ensuring longer durability. Calendered films typically have more colors, and gloss films are more bright and vivid.